Micro, small and medium businesses are the backbone of the economy and yet often lack sufficient access to financial and non-financial services. Even though this segment of the market represents a significant portion of total employment and GDP, most SMEs are either underbanked or unbanked. This gap in the market presents a substantial growth opportunity for financial institutions and the economy, while also being a policy priority for the public sector.

MF Strategy provides a customised service to help financial institutions develop a sustainable model for the SME segment, which is characterised by large numbers, high transaction costs and imperfect information. The model is based on analysis of each institution’s business strategy, corporate governance, market position and competitive advantage, operational system, and organisational structure. The strength of the MF Strategy project teams lies in the wide expertise, experience and diversity of its experts, and its ability to analyse, design and implement.