Onsite assessment of the technical assistance needs of a commercial microfinance bank established in 2010-11 by the leading rural microfinance institution in Pakistan, including the formulation of concrete recommendations for capacity building and systems strengthening. Areas covered by the needs assessment included corporate strategy, corporate governance, product development, banking processes, productivity, HR training and Head Office functions. Deliverables included a SWOT evaluation of the bank, involving both internal (resources, competencies, capabilities) and external (market, competition, regulatory, technology) factors.

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